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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Equethia Dixon

Equethia Dixon

February 12, 2026

5  out of  5
rating by Equethia Dixon
"Sydney helped me with my car/home insurance. She made me feel comfortable n I’m not one who likes change. She was very patient n knowledgeable. She explains things that No other company has. I felt like she wanted my experience n transaction to be as smooth as possible. She made sure I was satisfied n happy with all that took place. She is definitely an asset to ur company. Thank u Sydney for such Great Customer Service."
We responded:
"Equethia, thank you for allowing us to help with your insurance needs. We appreciate you."
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Katy Denson

February 5, 2026

5  out of  5
rating by Katy Denson
"Crystal and I went over my home and auto policies. We discussed any changes to the value of my home and policy rates. Crystal explained any changes. She offered to give me a quote for life insurance, but was not pushy. I appreciate that."
We responded:
"Katy, thank you for allowing us to take care of your insurance needs. I hope the review was beneficial to you. We appreciate you. "
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Vencent Griego

February 3, 2026

5  out of  5
rating by Vencent Griego
"Very helpful, saved money with better coverage for a family of 6 with 4 drivers, can't beat it. Explained everything very well very knowledgeable and made the policy easily understandable."
We responded:
"Vincent, I wanted to say Thank you for allowing us to take care of your business. I know this is really late, but it was important to let you know I appreciate you. Again, thank you"
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Ka Jones

January 20, 2026

5  out of  5
rating by Ka Jones
"Great service and made to feel like family. Always willing to go above and beyond to help and answer any questions."
We responded:
" Thank you for allowing us to take care of your insurance needs. We appreciate you"
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Shannon C

December 17, 2025

5  out of  5
rating by Shannon C
"Everyone in this office is so helpful and knowledgeable. Thank you to Victoria , Sydney and Crystal for all your hard work."
We responded:
"Shannon, thank you. Working with clients like you is always a pleasure."
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Steven Aguilar

December 5, 2025

5  out of  5
rating by Steven Aguilar
"Such a wonderful experience doing business with this agency today! Excellent customer service."
We responded:
"Stevie, welcome back! We look forward to taking care of your insurance needs. Hope to see you soon. Thank you, Theresa"
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Richard Dolan

November 15, 2025

1  out of  5
rating by Richard Dolan
"My son called 11/15/25, he was placed on hold for over ten minutes. When the agent came back on the line, she told him to go online or to come in to the local branch then hung up on him."
We responded:
"Hi Rich, I apologize for the brief ten-minute wait you experienced with our after-hours partners at State Farm. The delay may have been because we were unable to locate your son’s household account, as he is not currently insured through our office. As I mentioned during our phone conversation, we would be happy to assist him. Please have him contact us during our regular office hours. Thank you, Theresa"
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Deni Brownell

November 13, 2025

5  out of  5
rating by Deni Brownell
"Very professional and explained everything to me. Just loved working with Victoria even if it was just by phone."
We responded:
"Deni, thank you for allowing us to service your insurance needs. We appreciate you."
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No-Leg Johnny

November 4, 2025

5  out of  5
rating by No-Leg Johnny
"As far as paperwork goes, this was about as quick and easy as paperwork gets! Melanie was a fantastic agent to work with"
We responded:
"Johhny, thank you, we appreciate you."
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Breaking bad RV tours ABQ

October 28, 2025

5  out of  5
rating by Breaking bad RV tours ABQ
"Teresa and her entire team including Victoria always do a fantastic job. I highly recommend State Farm for all your insurance needs."
We responded:
"Frank, thank you for being a loyal customer. We appreciate your business and friendship. We are here for you. "
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Mary Ann Costello

October 10, 2025

5  out of  5
rating by Mary Ann Costello
"Victoria was very personable and professional. She took care of everything!"
We responded:
"Mary Ann, thank you for allowing us to take care of your insurance needs. We appreciate you."
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Robert Smith

October 8, 2025

5  out of  5
rating by Robert Smith
"Extremely satisfied. Melanie was friendly, professional and easy to deal with."
We responded:
"Robert, thank you for being a loyal customer to State Farm and my agency. We appreciate you and Kelly. "
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Brenda Lopez

October 7, 2025

5  out of  5
rating by Brenda Lopez
"She was very nice and professional"
We responded:
"Brenda, thank you for allowing us to serve your insurance needs. "
Profile photo of Codemango MacGillivray

Codemango MacGillivray

October 3, 2025

5  out of  5
rating by Codemango MacGillivray
"My experience with Melanie today was comprehensive, straight forward and to the point. She answered all of my questions and I feel better knowing that she has my back."
We responded:
"Thank you for allowing us to take care of your insurance needs. We appreciate you."
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Jeffrey Long

September 30, 2025

5  out of  5
rating by Jeffrey Long
"Very helpful to me, as always."
We responded:
"Jeff, thank you for letting us take care of your insurance needs. We appreciate you. "
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Christine Kirkland

September 24, 2025

5  out of  5
rating by Christine Kirkland
"Reviewed homeowner/auto plan I've had with State Farm yearly to make sure all cost saving options & coverage is in effect. Crystal was great in explaining my coverages & assisting in set up of Drive & Save program to lower auto premium. Also explained unknown benefit for rental car insurance. Very pleased & satisfied. Highly recommend. Thank you, Crystal!"
We responded:
"Christine, it was a pleasure seeing you. We truly appreciate you and are grateful for the opportunity to serve you. Thank you for visiting us."
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Marisa Tapia

September 22, 2025

5  out of  5
rating by Marisa Tapia
"Melanie P. was super friendly and totally transparent. I enjoyed working with her and will request her next time I need help with anything. Amazing customer assistance. Thank you so much!"
We responded:
"Marisa, thank you for allowing us to help with your Auto & Renters insurance. Victoria is great at educating our clients, giving them options and allowing them to make the best choice for their coverage. We are here if you have any questions. Theresa"
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Deloris Dreistadt

September 22, 2025

5  out of  5
rating by Deloris Dreistadt
"I was drowning in my auto and home policies! Victoria was great! She was able to bundle my insurance saving me some much needed money. Thank you so much, Victoria!"
We responded:
"Deloris, thank you for allowing us to help save you money. We love educating our policyholders and allowing them to choose what best fits their needs. Welcome."
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Thomas P

September 15, 2025

5  out of  5
rating by Thomas P
"Wow! Ive been a customer of Theresa"s for about 20 years, and they are very professional, know exactly what types of policies I need and Melanie took care of everything I called about today."
We responded:
"Thomas, it is an honor and privilege to serve you. Clients like you make our profession easy to do. I appreciate you. Thank you"
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Yanetth Perez

September 9, 2025

5  out of  5
rating by Yanetth Perez
"I Love Victoria’s service she is the best"
We responded:
"Thelma, thank you for allowing us to write your insurance. Yes, Victoria is the best!"
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Karla

September 3, 2025

5  out of  5
rating by Karla
"I received excellent customer service from Victoria. She explained available auto and home policy details in detail and offered a variety of options that worked well for us and fit within our household budget. I personally have sold health insurance for over 34 years and as a licensed life and health insurance agent myself, I really appreciate her professionalism and attention to detail. It was a very pleasurable experience working with Victoria and I look forward to being a customer many years with the Theresa Saiz Wilmert State Farm Agency! Thank you."
We responded:
"Karla, we appreciate the opportunity to handle your insurance needs. Our goal is to inform our policyholders about their coverage options so they can select the best individual plan that suits them."
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Christine Benavidez

August 18, 2025

5  out of  5
rating by Christine Benavidez
"Totally awesome...very friendly and personable!"
We responded:
"Christine, thank you for allowing us to help with your insurance needs. We appreciate you."
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Eleanor Papaleo Allen

August 11, 2025

5  out of  5
rating by Eleanor Papaleo Allen
"Melanie explained everything in clear, understandable language. She reviewed car and house insurance, and she advised us on needed adjustments"
We responded:
"Eleanor, thank you for allowing us to help you understand and give you options to make the best decision for your coverage. We appreciate you. "
Profile photo of Johnny Tafoya

Johnny Tafoya

August 9, 2025

5  out of  5
rating by Johnny Tafoya
"Melanie’s customer service is amazing"
We responded:
"Johnny, thank you. We appreciate you "
Profile photo of MJ Morgan

MJ Morgan

August 7, 2025

5  out of  5
rating by MJ Morgan
"I am a long-time State Farm client, through several types of insurance claims. The Saiz-Wilmert agency customer service supersedes my needs in all my insurance requirements. For this meeting with Crystal, I needed clarification on my policies and help with the recent updates and new proof of insurance cards. It was very confusing, but Crystal listened to all my concerns and clarified my current insurance status and made sure my cards were current and valid. I am very grateful for all the help, understanding, and courtesy I receive with this agency."
We responded:
"Thank you for your review. We appreciate you and are always here for you. "