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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kim Vigil

Kim Vigil

April 16, 2025

5  out of  5
rating by Kim Vigil
"Victoria is always so prompt and helpful!!"
We responded:
"Kim, thank you for allowing us to serve your insurance needs. We appreciate you."
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Steven Montiel

April 11, 2025

5  out of  5
rating by Steven Montiel
"Victoria Castro is amazing to work with and was very effective in getting me to come back to State Farm. Her professionalism and patience are unmatched."
We responded:
"Steven, thank you for allowing us to take care of your insurance needs again. We look forward to serving you."
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Rudy Grado

April 9, 2025

5  out of  5
rating by Rudy Grado
"Victoria was so helpful in processing everything we needed during the purchase of our new car. Thanks!"
We responded:
"Rudy, thank you for allowing us to take care of your insurance needs for all these years. We appreciate you. "
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Kathy Nolan

March 29, 2025

5  out of  5
rating by Kathy Nolan
"Victoria is awesome. Thank you for the updated review of my policy"
We responded:
"Kathy, it was nice visiting with you today. We appreciate you."
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Bejay Cole

March 10, 2025

5  out of  5
rating by Bejay Cole
"I'm updating my review after working with this office for a year now. They are still 5 stars and I have absolutely zero interest in shopping around. Victoria has been incredibly easy to work with and I never want to go back to the soulless web portals all of the other insurance companies torture you with. 👍👍"
We responded:
"Thank you for allowing us to take care of your insurance needs. We appreciate you. "
Profile photo of Charles Kappus

Charles Kappus

March 6, 2025

5  out of  5
rating by Charles Kappus
"Theresa was very helpful addressing our concerns regarding our auto insurance policies. Because of her professionalism, we were able to reduce our monthly bill and adjust our coverage to better meet our needs."
We responded:
"Charles and Helen, Thank you for entrusting us with your insurance needs over the years. We truly value clients like you and appreciate your continued relationship."
Profile photo of Shae Marie

Shae Marie

February 17, 2025

5  out of  5
rating by Shae Marie
"Always wonderful customer service with this State Farm Agent. Theresa and her staff are fantastic!"
We responded:
"Thank you for allowing us to take care of your insurance needs. We appreciate you."
Profile photo of darleen romo

darleen romo

February 6, 2025

5  out of  5
rating by darleen romo
"You guys are the best people I have ever talked to Victoria helped me so much with everything. She answered all my questions and helped me. I’m a 65-year-old woman and I’m very very illiterate to this phone, but Victoria help helped me gratefully. I thank you guys so very much have a blessed day"
We responded:
"Darleen, it was a pleasure to assist you. We appreciate you. "
Profile photo of Dustin Kear

Dustin Kear

January 30, 2025

5  out of  5
rating by Dustin Kear
"Victoria was excellent! Kind and very easy to talk with!"
We responded:
"Dustin, thank you for allowing us to take care of your insurance needs. We appreciate you."
Profile photo of Carla Ortiz

Carla Ortiz

January 21, 2025

5  out of  5
rating by Carla Ortiz
"I appreciate everything that Sydney does for me. She knows what my needs are. She is always personable. Everyone in the office is so nice and professional. I appreciate Sydneys intelligence and she is very respectful."
We responded:
"Carla, it was wonderful to see you yesterday. Your kindness is truly appreciated, and we value clients like you. Thank you for entrusting us with your insurance needs."
Profile photo of Cathy C

Cathy C

January 17, 2025

5  out of  5
rating by Cathy C
"Victoria always takes time and answers my many questions...very pleasant to work with"
We responded:
"Cathy, thank you for allowing us to take care of your insurance needs. We appreciate you. "
Profile photo of Mo Sedillo

Mo Sedillo

January 13, 2025

5  out of  5
rating by Mo Sedillo
"Edit: Victoria yet again has saved the day!!! She's always goes above and beyond to make sure we are taken care of. She is already asset to this company. Victoria was nothing short of amazing in helping me get my new policy started as well as answering my billion and one questions. She was very patient and kind and communicated everything that was happening. Thanks again Victoria!!! -- Munice"
We responded:
"Thank you so much for trusting our agency with your insurance needs! We are here to answer ANY question, after all it your policy. We are here for you."
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Marisol M

January 7, 2025

1  out of  5
rating by Marisol M
"Worse insurance company I've ever dealt with. At first it's all colors and rainbows until pricing increased double in less than 6 months for absolutely no reason! If you're going to cancel your policy don't expect a full refund cause you will not get it! They're excuse for not refunding the full amount is nothing but bs even if you have all the proof you need. If you try to contact the agent who is assigned to you, dont expect any answers. This is the insurance agency you want to run away from!!!!"
We responded:
"Marisol, I apologize for the experience you had with our agency. We always strive to provide exceptional service to our clients. I would be happy to review your account with you."
Profile photo of James Trigg

James Trigg

December 6, 2024

5  out of  5
rating by James Trigg
"Agent was quick, and fast. I recommend this location!"
We responded:
"Thank you for allowing us to serve your insurance needs. We appreciate you. "
Profile photo of Crystal Maestas

Crystal Maestas

December 3, 2024

5  out of  5
rating by Crystal Maestas
"Very professional and answered all my questions and got me a lower quote then my last insurance did..."
We responded:
"Crystal, thank you for allowing us to take care of your insurance needs. We are here for you. Merry Christmas."
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Sharon Young

November 22, 2024

5  out of  5
rating by Sharon Young
"Texting questions made it easier to make decisions. Questions were answered thoroughly and in a timely manner."
We responded:
"Sharon, thank you for allowing us to serve your insurance needs. We appreciate you. "
Profile photo of Valerie Montoya

Valerie Montoya

November 21, 2024

5  out of  5
rating by Valerie Montoya
"Thank you State Farm for your great rates, Theresa and her staff always go above and beyond for their clients"
We responded:
"Valerie, thank you for giving us the opportunity to serve you over the years. It’s clients like you who make us love what we do each day."
Profile photo of Ramon Bustos

Ramon Bustos

November 20, 2024

5  out of  5
rating by Ramon Bustos
"Love this place. Sadly left once and came right back"
We responded:
"Ramon, we are happy you are back. We appreciate you and look forward to serving you."
Profile photo of L. Penny Haire

L. Penny Haire

November 7, 2024

5  out of  5
rating by L. Penny Haire
"Victoria Castro was gracious, friendly, sincere, and also very accommodating about my hearing deafness as a lip reader while she explained policy quotes and answered my many questions. She was able to save me big bucks on my Home Policy which I'm grateful for. After agreeing to switch coverage to State Farm, she kindly called my former Insurance providers to assist me on the phone to cancel the policies. I feel very satisfied to be in good hands with Victoria at T Saiz-Wilmer State Farm agency. Thank you, Victoria. Your professionalism is much appreciated!"
We responded:
"Penny, thank you for working with Victoria. We appreciate you allowing us to serve you. "
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toni chumash

October 30, 2024

5  out of  5
rating by toni chumash
"Victoria was a great blessing for me!! Thank you, Victoria you help me so much with my house renewal and update on my paided off truck!!"
We responded:
"Toni, thank you for allowing us to take care of your insurance needs. We appreciate you."
Profile photo of Daniel Lobos

Daniel Lobos

October 29, 2024

5  out of  5
rating by Daniel Lobos
"I’ve been with state farm for over 15+ years. Theresa and Sydney have always taken care of my needs as well as my family’s . I will always recommend them to anyone."
We responded:
"Daniel, thank you for being a loyal customer. It has been a pleasure serving your parents as well as your family. We appreciate you, thank you."
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KK Alexis K

October 28, 2024

5  out of  5
rating by KK Alexis K
"Victoria at State Farm was absolutely amazing!!! She was incredibly knowledgeable, professional, and kind. She was very thorough in explaining policies and did not try to “upsell” anything, she simply gave me the information to make the decision for which plans best suit me. The policies offered are also phenomenal, and Victoria worked very hard to get me as many discounts as possible while maintaining the best coverage. I highly recommend this office - State Farm is wonderful but Victoria and her team are exceptional."
We responded:
"Kristen, thank you for choosing us to meet your insurance needs. We truly appreciate you. Indeed, Victoria is exceptional and a valuable member of our team."
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Kimberly Lopez

October 17, 2024

5  out of  5
rating by Kimberly Lopez
"Victoria was polite and professional while starting my policy. She did offer other products and services but was not pushy. She kept it professional, quick and easy."
We responded:
"Kimberly, we appreciate you allowing us to serve your insurance needs. "
Profile photo of Brandon Gutierrez

Brandon Gutierrez

October 1, 2024

5  out of  5
rating by Brandon Gutierrez
"Sydney was awesome. Highly recommend"
We responded:
"Hey Brandon, thank you for the review on Sydney. Yes, she is awesome! We appreciate you."
Profile photo of Victoria Springer

Victoria Springer

September 22, 2024

5  out of  5
rating by Victoria Springer
"Theresa and her staff are the hardest working, Group of people I have come across. Every encounter I have had with them has been professional, courteous, Genuine, prompt and consistent. Each time I have walked into the office. I am warmly greeted by Name by everyone. The services they provide are much appreciated. There are many types of coverage that I didn’t realize could benefit me, and I am grateful that the staff and Theresa look out for their clients. Thank you all for your hard work and bright smiles!"
We responded:
"Victoria, thank you. Its people like you that we love to serve! We are here for you. We appreciate you. Thank you "